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FAQ

We all have a few questions before we decide on anything important.  Hopefully some of the information below will help you find what you are looking for.  If not though, you can ask anything you want on the form at the bottom or call us at (888) 996-9196.

What wood is used for the Original Dutchman Fireplace mantels?

Each Mantel is handcrafted with solid hardwoods including oak, maple, and poplar and then stained and varnished with a heat resistant coating.  Our goal was to make the Original Dutchman Fireplace consistent with the quality of Amish-style furniture.

Can the Original Dutchman Fireplace heat any room?

Our Fireplace is designed to heat any room that you put it in.  It works best if you use zone heating and try heating places where the heat won’t escape.  Plus, you can move the fireplace from room to room with its easy-to-roll casters.

Is The Original Dutchman Fireplace safe on every surface?

Since the Original Dutchman Fireplace doesn’t have real flames but rather a fireless flame technology that looks and feels like a real fire, it is safe on any surface.

How does the fireplace produce its heat?

The Original Dutchman Fireplace uses a powerful heat turbine and Infrared coil that forces hot air into the room quickly.  All you need to do is plug it into a standard wall outlet and turn it on.  The fireplace is also made to be completely safe to the touch.

Is there a way for me to try out the Original Dutchman Fireplace?

We provide a risk free 30 day money-back guarantee! If for any reason you do not love this product, send it back within 30 days and we will refund you with NO QUESTIONS ASKED.  It’s as simple as calling our customer service department at (888) 996-9196 to arrange the shipping back to our workshop.  We will refund 100% of the fireplace, all you have to do is pay for the shipping.  (Product needs to be shipped back in an approved box.  It works best of you put it in the box it came in.)

How heavy is the fireplace to move from room to room?

Since the fireplace comes with easy-to-roll casters, almost anybody can easily move it.  No need to worry about heavy lifting!

When I buy today, how soon will I get the Original Dutchman Fireplace?

Our promise to you is that we will ship the product within seven days of your order.  We will be in contact with you throughout the shipping process if you have any other questions.

How can I best contact the Dutch Legacy Company?

You can either use the contact form below, email us at Dutchlegacy@gmail.com, or call us at (888) 996-9196.